KEY TERM WHEN PUCHASING YOUR SPECIAL SERENA UZIYEL PRODUCT

• You must be over the age of 18 years of age to place on order for your SU Product. If you are not 18, please your parent or guardian to place your order for you.
• You will be required to register on our Site and you can only do so if you are over the age of 18 unless you have the consent of your parent or guardian.
• Shipments outside the EU may be subject to important taxes. Please check if import tax will apply to your purchase as this may delay delivery to you and you may be subject to additional charges.
• If you live in the EU, when placing your order, you may be subject to applicable valued added tax or digital sales tax, as may be applied from time to time by any competent authority.
• We do store personal information about you when you place an order whether you register or purchase as a guest. For more information about what information we collect about you please see our privacy policy.
• When you purchase with us, you accept that you wish to accept emails and marketing materials about our products that may be of interest you. If you do not wish to receive these emails you can unsubscribe here.
• We are obliged by law to undertake security, credit, fraud and anti-money laundering checks and in placing your order with us you consent to such checks.
• The terms upon which you may purchase your Selena Uziyel are set out in more detail below.

SUBJECT OF & PARTIES TO THE AGREEMENT

Serena Uziyel is a trading name of SU Design & Accessories B.V. (Company Number: 73228338) of De Cuserstraat 93, Amsterdam, 1081CN / Netherlands ("Serena Uziyel" "we" "us"”our”) website(s) (our "Site" or "Sites") and related services are made available to you in accordance with the following Terms of Service, and any other terms, conditions, and policies posted on our Sites (collectively, the "Terms").

This agreement sets out terms and conditions of use for the website, domain name: serenauziyel.com, SU Design & Accessories B.V. shall hereinafter be referred to as “SU”, the natural person and/or legal person that will accept this agreement and register as a user on the website shall hereinafter be referred to as the “User”, and www.serenauziyel.com shall hereinafter be referred to as the “website” or “site”.

Subject of this agreement is to set out all products and services which are already available on the website and which SUZ will in the future offer/possibly offer on such site for the User; the terms and conditions of use of such products and services; and rights and obligations of the parties to that effect.

By accepting provisions of this agreement, User also accepts and agrees any terms, conditions, processes, and procedures available on the site and announced by SUZ in relation to uses and services within the site. User hereby agrees, declares, and undertakes that User will comply with all issues and aspects as specified in said statements, and use this website according to terms and conditions of this user agreement.

We may modify these Terms from time to time. Please read the Terms and check them when you make each purchase. If you do not agree to any change to the Terms, then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

TERMS AND CONDITIONS OF USE OF WEBSITE

• User hereby agrees in advance that User accepts terms and conditions of use of website, and will use the site in accordance with such terms and conditions; in case SU identifies any noncompliance with such terms and conditions, SU shall be entitled to suspend current use in part or in whole, temporarily or permanently, and if and when deemed necessary, terminate the use at its sole discretion.
• User shall be considered to have accepted all terms and conditions hereunder and this agreement shall enter into force upon completion of registration. Agreement shall terminate upon termination of user status, or can be terminated unilaterally by SU.
• User is responsible for ensuring that any personal information and contact information the User provides when signing in the site for the first time are true and correct. User shall be solely responsible for any damages and loss of rights which the User may suffer due to provision of any incorrect information, incomplete information, any information that actually does not belong to the User. SU is not required to verify such information. SU shall be entitled to seek reimbursement and indemnification in case of any losses which SU may incur due to incorrect, incomplete, wrong information, information that does not actually belong to the User, and similar reasons.
• It is the User himself/herself/itself who will be responsible for ensuring security of the password to be created by the User and used on the site, security and protection of any other information provided for access to site, and refraining from disclosure or use of such information to/by any third parties. SU shall have no responsibility, direct or indirect, for any losses incurred or to be incurred by users and/or third parties due to negligence and faults of the users in relation to security and protection of their sign-in information and passwords, use of such information and passwords by third parties, and similar reasons. SU shall not be held responsible for any loss of information, view of information by unauthorized third parties, stolen information, and disclosure of information as a result of site hacking and similar events which are beyond direct and indirect control of SU.
• User agrees that SU can store his/her/its technical information (IP address and similar) due to legal requirements, and disclose such information to only official authorities if and when requested.
• SU has the right to use and cause to be used the personal data provided by the users and available on its database to convert user’s site use and visit information (including but not limited to visit period, time, pages viewed) into statistical data, use such personal data in the field of advertisement and marketing, provide information about new campaigns and events, determine general tendencies of users, and enrich the site content and services.
• In case the site is not available due to reasons including but not limited to any technical failures in electricity and network lines, downlinks and uplinks, communication infrastructure, servers or devices, internet traffic jams and congestions, and similar reasons, SU will try to eliminate the failure as soon as practically possible. User shall not be entitled to bring any claims whatsoever due to failure to provide service, or any possible loss of information in the meantime.
• SU is not responsible for contents of sites which SU introduces / will introduce within the site through banners and links.
• Any notices by SU to the user will be sent to the electronic mail address designated by the user, and user agrees that notices will be given as specified above, the electronic mail address which the user has designated for such notices is his/her/its correct and current address, user checks such address regularly, and will promptly notify SU of any changes in such address, and will update his/her/its relevant information available on the site.
• Any information provided by the user will be stored on site’s database, and such information will be treated as confidential to such an extent that such confidentiality shall not apply if and when such information is required to be disclosed by virtue of law.
• User shall not transfer to any third parties the user account which the user creates under this agreement and any user rights relating to use of the site.
• SU shall be entitled to amend terms and conditions of this agreement, in part or in whole, and/or introduce special terms and conditions for various sections on this page, at any time and without prior notice. In case of any amendment of terms and conditions of this agreement, SU will announce and publish such amendment on the site in such a way that every user can see and access, or may notify users of such amendments by sending a notification e-mail to users’ e-mail addresses.
• Once the user reads and accepts terms and conditions of this user agreement, the user shall be deemed to have allowed delivery of any commercial electronic messages that will be sent to the user by SU. To this end, User agrees that any electronic messages for information, marketing, and/or advertisement purposes can be sent to the User by fax, electronic mail, short message, automatic call systems such as automatic voice call without human intervention, or any other means of communication, without need to obtain prior consent of the User. 
• SU is the owner and license holder of any and all materials on this internet site including the general layout and design of this internet site, and all information, images, designs, brands, the domain name: www.serenauziyel.com, logos, icons, demonstrative, written, electronic, graphical, and machine-readable technical data, computer software, relevant sweepstake system, business method, idea and business models on this internet site (“Materials”), as well as any and all intellectual and industrial property rights in/on/in relation to them; and all such materials are under legal protection.  No Material available on the internet site, including but not limited to codes and software, can be altered, copied, reproduced, translated into another language, republished, downloaded to another computer, posted, communicated, presented, or distributed without prior consent and reference to source. All or any part of the website cannot be used on another internet site without consent. In case of any uses and acts to the contrary, SU will have the right to seek legal remedies and initiate legal actions.
• User assumes all the responsibilities and risks arising from use of the site, and agrees that it is User’s responsibility to duly meet and fulfil any hardware and software requirements, and ensure performance of maintenances and updates as required for prevention of any malicious codes and materials when the user is connected to Internet, authentication of data inputs-outputs, recovery of any lost data.
• In case the SU account is used by user for any purposes not specified under this user agreement and for purposes to be unilaterally determined by SU, or in such a way that will cause damage to either SU or any third parties, and/or in case SU’s commercial reputation is harmed due to acts of the user, and in any case if and when SU deems as necessary, SU shall be entitled to promptly cancel the user account, and initiate any legal proceedings against the user both before judicial and administrative authorities. Therefore, in case user commits any acts in violation of foregoing provision, user’s account and gains which the user has been entitled to, if any, shall be terminated indefinitely and unilaterally without need to show any further reasons, without prejudice to SU’s right to bring any legal actions and claims for any damages and losses which SU may incur as a result thereof.
• This site may contain links to third-party websites. Such websites for which a link is provided are beyond SU’s control, and SU is not responsible for contents of such websites, and any other website for which a link is provided on such websites.

Complaints and Governing Law

If you have a complaint about us email info@serenauziyel.com giving full details including date of purchase and order reference number where applicable and your full name and address and contact details. The Terms together with all our policies and procedures will be governed by and construed in accordance with Dutch Law and the relevant courts of the Netherlands will have exclusive jurisdiction.

If there’s a dispute that we have been unable to resolve with you directly, EU resident customers can find more information about alternative dispute resolution via the European Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr). For more information, please contact our Customer Care team.